We help craft businesses capture decades of experience, create structured documentation, and build digital knowledge systems that preserve expertise across generations.
In craft businesses, knowledge is your most valuable asset. When experienced professionals retire or move on, decades of expertise can disappear overnight.
Capture the tacit knowledge and problem-solving approaches that experienced professionals have developed over years of practice.
Transform informal know-how into clear, accessible work instructions that anyone in your team can follow and understand.
New team members become productive faster when they have access to well-organized knowledge resources and training materials.
A systematic process that transforms scattered expertise into organized, accessible knowledge systems
We interview experienced team members to identify critical knowledge areas and document current processes.
Transform verbal knowledge into clear written procedures, visual guides, and step-by-step instructions.
Build searchable knowledge databases with intuitive categorization and easy access for your entire team.
Establish processes for keeping documentation current as techniques evolve and new knowledge emerges.
Flexible solutions designed to match your business size and documentation needs
Core documentation for small teams starting their knowledge management journey.
Comprehensive documentation and digital knowledge infrastructure for growing businesses.
Intensive knowledge capture from retiring experts before their expertise leaves your business.
The difference between documentation that gets used and documentation that gets ignored
Information organized intuitively so team members can quickly locate what they need when they need it.
Step-by-step instructions with photos, diagrams, and visual aids that make complex processes understandable.
Digital systems that work on phones, tablets, and computers so knowledge is available in the workshop or office.
Systems designed for easy updates so documentation stays current as processes improve and evolve.
Protected digital storage with regular backups ensures your valuable knowledge is never lost.
Documentation structured to support onboarding and ongoing skill development for your team.
Let's discuss how we can help you capture experience, create documentation, and build knowledge systems that protect your business expertise for the future.