Meet Our Team

Knowledge management specialists with deep understanding of craft business operations and documentation needs

Documentation specialist reviewing knowledge capture materials

Maria Schneider

Lead Documentation Specialist

With over twelve years of experience in technical writing and knowledge management, Maria specializes in transforming complex craft processes into clear, actionable documentation.

Thomas Weber

Knowledge Systems Architect

Thomas designs and implements digital knowledge infrastructures that make information accessible and maintainable for craft business teams of all sizes.

Process analyst conducting interview with experienced craftsperson

Anna Hoffmann

Process Analysis Lead

Anna excels at extracting tacit knowledge from experienced professionals through structured interviews and observation, capturing expertise that might otherwise be lost.

Training coordinator reviewing onboarding materials with team

Michael Gruber

Training Systems Coordinator

Michael develops structured onboarding programs and training materials that help new team members quickly become productive using documented knowledge resources.

Our Approach to Knowledge Work

What guides our team in every documentation and knowledge management project

Respectful Collaboration

We work alongside your experienced team members with genuine respect for their expertise, making knowledge capture a collaborative rather than extractive process.

Practical Focus

Every documentation system we create is designed for real-world use in busy craft environments, not theoretical perfection that sits unused.

Sustainable Systems

We build knowledge management approaches that your team can maintain and update themselves, creating long-term value beyond our initial engagement.

Ready to Work Together?

Our team would welcome the opportunity to learn about your business and discuss how we can help preserve and organize your valuable knowledge.

Get in Touch